After over 20 years in the luxury hotel industry, Wolfgang Greiner returned to his home city of Munich in February of 2013 to assume the position of General Manager at the Mandarin Oriental. Before then, he was the Executive Director of the Schloss Fuschl Resort & Spa with the Sheraton Fuschlsee-Salzburg and Schloss Pichlarn Spa & Golf Resort for nine years. He has gained international experience in New York, Bermuda, and Miami, among other places.
What makes the Mandarin Oriental in Munich unique?
Above all, our Asian approach to service and hospitality makes us unique – our hotel group is headquartered in China so this approach has long been part of our DNA. For each room, there are two staff members who make sure our guests feel at ease and have everything they need for a relaxing stay. The Mandarin Oriental is also distinguished by its fabulous location right at the heart of the Munich Old Town.
When guests come for long weekends, what can they expect?
Guests who haven’t stayed with us for a while will be surprised by our newly designed foyer area as well as our stylish lobby lounge, which invites you to stay a minute and take a breather. A great place to meet is our Bar31 – featuring a relaxed atmosphere during the day, it transforms at night into a trendy hot spot with Asian-inspired classic drinks and cocktails. I’m especially proud of the fact that the Matsuhisa – currently the only restaurant in Germany by famed Japanese chef Nobuyuki (Nobu) Matsuhisa – has chosen our hotel as its location. The menu includes Japanese-Peruvian dishes with unique interpretations. It is definitely worth a visit for all our guests. And for those looking to see the city, our hotel is the ideal starting point for shopping tours, a date, or a visit to the museum.
What was the most unusual request you had to fulfill for a guest?
A player from the FC Bayern Munich soccer team once made a very special request: He is a fan of Nobu Matsuhisa and his cuisine, and was extremely interested in having a chef’s uniform signed by Nobu himself. In return, he offered to sign one of his jerseys. Of course we followed up on his request and organized shipping from and to Los Angeles.
Traditional fare instead of award-winning cuisine: Beside the classic Bavarian Weißwurst sausage breakfast served with soft pretzels, what other regional dishes do you offer?
Thanks to our different outlets with a range of culinary offerings, I am certain that every guest, no matter what they’re craving, will find something here. Beside what we’ve got at Matsuhisa and Bar31, our lobby lounge in particular also serves a broad spectrum of regional and international dishes. Of course, we have the classics like schnitzel and sausages with sauerkraut, and it goes without saying that our guests expect an excellent breakfast – including tasty Weißwurst sausages, Bavarian soft pretzels, and Obazda cheese spread.
Munich and its surroundings are known for their recreational value. What is your favorite place to relax?
As a Munich native, I was really happy to move back to my old home town for my job as the Hotel Director at Mandarin Oriental. I am a huge fan of the city’s many beautiful beer gardens: there, you can experience the true Munich lifestyle at its best.